Boost Engagement with These 20 Property Management Social Media Tips

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By Haris Khan

Social media can be a game-changer for property managers, but it’s not just about posting pictures of beautiful apartments. It’s about building a community, showing value, and making your properties stand out in a crowded market. If you’re looking to boost engagement and get real results, try these 20 social media tips:

1. Showcase Resident Stories

Share testimonials and stories from happy residents. Highlight why they love living at your property. Real experiences build trust and attract new tenants.

2. Highlight Local Businesses

Feature nearby restaurants, shops, and services. Tag them in your posts to build relationships and increase visibility in the local community.

3. Share Before-and-After Transformations

Show the progress of renovations, landscaping improvements, or interior design updates. People love to see the transformation process.

4. Host Social Media Contests

Run contests like a photo contest for the best-decorated balcony or a pet photo competition. Offer small prizes like gift cards or a featured spot on your page.

5. Post Maintenance Tips

Offer valuable tips for residents, like how to reset their thermostats or unclog drains. Helpful content like this shows you care and keeps tenants engaged.

6. Create Polls and Questions

Use Instagram Stories or Facebook polls to ask residents fun questions. “What’s your favorite local pizza place?” or “Would you prefer a gym or a lounge in the community area?” People love to give their opinions.

7. Highlight Community Events

Promote events happening in your property or nearby, like holiday parties, farmers’ markets, or charity events. It shows your property is part of a vibrant community.

8. Go Live for Q&A Sessions

Host live sessions where residents or prospects can ask questions about your property or the leasing process. This gives a personal touch and builds trust.

9. Feature Employee Spotlights

Introduce your team members on social media. Share a little about them, their role, and what they love about working at your property. It humanizes your brand.

10. Share Seasonal Tips and Updates

Offer advice on preparing for winter, local events during the summer, or how to make the most of nearby attractions during different seasons.

11. Post Fun Facts About the Property

Share quirky facts or history about the building or neighborhood. It makes the property feel unique and special.

12. Showcase Pet-Friendly Features

If your property is pet-friendly, show it off! Post photos of the dog park, pet events, or even spotlight resident pets.

13. Use Hashtags Wisely

Create and promote a custom hashtag for your property, like #LifeAt[YourPropertyName]. Use it consistently and encourage residents to use it too.

14. Promote Special Offers and Lease Promotions

Share limited-time offers, discounts, or referral bonuses. Make sure to create a sense of urgency to encourage action.

15. Create DIY and Decor Tips

Share ideas for how residents can decorate their apartments. Feature budget-friendly DIY projects that fit your property’s aesthetic.

16. Highlight Amenities with Video Tours

Use short videos to showcase amenities like the pool, gym, or lounge areas. Videos get more engagement and help prospects visualize living there.

17. Celebrate Resident Milestones

Congratulate residents on big milestones like lease renewals, birthdays, or new jobs. It adds a personal touch and fosters community spirit.

18. Post Community Guidelines and Updates

Regularly share updates on community rules, office hours, or construction updates. This helps keep everyone informed and engaged.

19. Partner with Influencers

Collaborate with local influencers who align with your brand. They can tour the property and share their experience with their followers, increasing your reach.

20. Share Environmental Initiatives

If your property has green initiatives, like recycling programs or energy-saving features, highlight them. People love to support eco-friendly businesses.


By mixing up your content and engaging with your audience, you can turn your social media pages into a lively hub that attracts and retains tenants. Try incorporating a few of these tips into your strategy and watch your engagement soar!

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