The Limits of Authority: Activities a Non-Licensed Property Manager Can Undertake

Photo of author

By Haris Khan

Property management is a complex field with many rules and regulations. One key distinction is between licensed and non-licensed property managers. Understanding what activities a non-licensed property manager can undertake is crucial for staying compliant and avoiding legal trouble. In this guide, we will explore the limits of authority for non-licensed property managers, offering practical advice from years of experience in the industry.

Basic Administrative Tasks

Non-licensed property managers can handle many of the basic administrative tasks required to keep a property running smoothly. These tasks do not involve significant legal or financial authority and are essential for the day-to-day operations of any property. 

For example, non-licensed managers can collect rent from tenants, handle maintenance requests, and communicate with tenants about basic issues. They can also schedule property repairs and oversee the work to ensure it is completed properly. By handling these administrative tasks, non-licensed property managers can ensure that the property is well-maintained and that tenants’ needs are met promptly.

Tenant Relations

Another important area where non-licensed property managers can play a significant role is in tenant relations. Building a positive relationship with tenants is key to successful property management, and non-licensed managers can undertake many activities to foster this relationship.

They can handle tenant inquiries, address complaints, and ensure that tenants follow the rules of the property. Non-licensed managers can also organize community events and activities to build a sense of community among tenants. By focusing on tenant relations, non-licensed property managers can help create a positive living environment that encourages tenant retention and satisfaction.

Limited Financial Responsibilities

While non-licensed property managers cannot handle all financial aspects of property management, they can still take on some limited financial responsibilities. These responsibilities must not involve significant financial decision-making or legal authority.

For instance, non-licensed managers can assist with basic bookkeeping, such as recording rent payments and expenses. They can also help prepare financial reports under the supervision of a licensed manager or property owner. Additionally, non-licensed managers can handle the deposit of rent checks and other routine financial transactions that do not require a license. By taking on these limited financial tasks, non-licensed property managers can support the overall financial health of the property without overstepping their legal boundaries.

Property Inspections

Non-licensed property managers can perform regular property inspections to ensure everything is in good condition. These inspections are important for catching small problems before they become big issues.

During an inspection, a non-licensed manager can check common areas, such as hallways and laundry rooms, for cleanliness and maintenance needs. They can also inspect individual units for any damage or necessary repairs. By conducting these regular inspections, non-licensed property managers help keep the property safe and well-maintained.

Marketing and Showing Units

Non-licensed property managers can also handle marketing and showing rental units to prospective tenants. This involves creating advertisements, posting them online, and giving tours of available units.

They can take photos of the units, write descriptions, and answer questions from people interested in renting. When showing units, they can highlight the best features and explain the property’s rules and policies. By managing these tasks, non-licensed property managers can help fill vacancies quickly and efficiently.

Assisting with Lease Preparation

While non-licensed property managers cannot sign leases or make final decisions, they can assist with the preparation of lease documents. This involves gathering necessary information and ensuring that all required paperwork is completed correctly.

They can collect tenant applications, verify references, and prepare the lease agreement for review by a licensed manager or property owner. By assisting with these tasks, non-licensed property managers ensure that the leasing process runs smoothly and that all documents are in order.

Coordinating Repairs and Maintenance

Non-licensed property managers can coordinate repairs and maintenance to ensure the property stays in good shape. This means they can contact and schedule contractors or maintenance workers to fix any issues that arise.

They can also follow up with contractors to make sure the work is done correctly and on time. By handling these tasks, non-licensed property managers help keep the property in excellent condition and ensure that tenants are happy and safe.

Handling Move-In and Move-Out Procedures

Non-licensed property managers can assist with move-in and move-out procedures. This includes preparing the unit for new tenants and ensuring it is clean and ready to go.

When tenants move out, non-licensed managers can perform a final inspection to check for any damage and ensure the unit is clean. They can also help with returning security deposits and addressing any issues that arise during the move-out process. By managing these procedures, non-licensed property managers make moving in and out easier for tenants.

Addressing Tenant Issues and Concerns

Non-licensed property managers can address many tenant issues and concerns, helping to resolve problems quickly and efficiently. This can include things like noise complaints, parking issues, or maintenance requests.

By being available and responsive to tenant needs, non-licensed property managers help create a positive living environment. They can also keep records of these issues and communicate them to the property owner or licensed manager as needed. By handling tenant concerns, non-licensed property managers ensure that everyone is happy and that the property runs smoothly.